How could we troubleshoot this issue so that Office re-checks the license monthly again? Hi Martins, when we did that installation above mentioned, the verification/validation of the license was monthly based. Hello Winnie Liang, First of all, I'm not wrong about this 'monthly based' scenario, because we were used to activate Office 365 Pro monthly instead of weekly as it is now. This licensing token that is stored on the shared computer is valid for 8 days to be more precise. Our users are connected and logged with the shared computer everyday and even with that the activation process occurs every 8 days. There is no way to instead of displaying the activation window (attachment bellow) it could be able to automatically activate without disturb the users?
![365 365](/uploads/1/2/5/4/125409469/212915795.png)
Waiting for answers, Thank you and have a nice day. Hi Winnie Liang, As we talked earlier, I tried what you suggested and it doesn't entirely solve our problem, but gave us a clue about what could it be. I therefore believe that we were able to solve it by changing a value from a simple registry key. This solution comes from the Key provided by you and it's called Error State. I let you know what procedures we did: 1) For each user we went to the Regedit; Key: HKEYCURRENTUSER Software Microsoft Office 16.0 Common Identity Identities ae5414af-8063-4b4a-80b7-11039f4f684aADAL ae5414af-8063-4b4a-80b7-11039f4f684a; 2)Search for the Property Name: ' Error State'; 3) If the value is set to 3 change it to 0; 4 ) Close Regedit, open any Office app and the Activation process was automatically executed without prompting for the Office 365 credentials. I do think that your method to validate or automatically activate Office was not the best.
In my opinion, even if this ' Error State' was set to 3, after we manually activate, it should change/reset to 0 to solve the problem. That's why the Activation window always prompt, because when it tries to automatically validate the credentials it will always find the value 'ErrorState'=dword:00000003 and we have to manually activate it. Suggestion to solve it in the future: After manually activate Office without occurring any errors, the activation app should change/reset 'Error State' to 0. If possible, I would like to know the meaning of this the value 0 and 3. By the way, I have to tell you something.Your mates from Microsoft tried to help us with paid solutions and as you can see it was solved by simply change a value.
Sep 25, 2016 - Iniflonra. You can click the link below for activating office on your computer if you get an error. Office 2016 or Office 365 redemption error: Sorry,. After you deactivate Office 365, you still can view and print documents from that device, but you won't be able to edit them or create new ones. If you want to use Office 365 on the device, you'll need to sign in to Office 365 when prompted.
Obviously this is not your fault, for sure, it was a passive outburst. Waiting for answers, Thank you and have a nice day, Miguel.
Physical Key Card Versions Office 365 Home: Office Home and Student: Office Home and Business: Whether you have a new computer or want to add Microsoft Office to an existing computer, I’ll show you how to install and activate Office using an activation key. This video will focus on Office Home and Student because that’s what I bought but the instructions should be similar for Office 365 and Office Home and Business. The Home and Student version includes Word, Excel, PowerPoint and OneNote but the other versions will include additional software like Outlook. This key is for use on one computer and does not include a disc. I have the physical key but you can also buy the virtual key online. And here’s a tip, I’ve found that the physical package is almost always less expensive than the virtual key so keep that in mind.
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